HiCorp Receptionist
Overview
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Responsibilities
• Greeting and welcoming guests as soon as they arrive at the office
• Directing visitors to the appropriate person and office
• Answering, screening and forwarding incoming phone calls
• Ensuring reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Providing basic and accurate information in-person and via phone/email
• Receiving, sorting and distributing daily mail/deliveries
• Maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Ordering front office supplies and keeping inventory of stock
• Updating calendars and schedule meetings
• Arranging travel and accommodations, and preparing vouchers
• Keeping updated records of office expenses and costs
• Performing other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Requirements
• Female applicants only
• Previous work experience as a Receptionist, Front Office Representative or similar role
• Proficient in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional customer service attitude and appearance
• Excellent communication skills
• Resourceful and proactive
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Bachelor’s degree in hospitality and additional certification in Office Management is a plus
• Available to contact online out of work
Benefits
• Competitive salary + bonus and performance-based bonus (KPI)
• Professional and supportive working environment
• Professional training & support for future career
• Provided with the necessary equipment (e.g. Laptop, stationery, etc.)
• Health Insurance
• Employee discount at companies within the Group & affiliated companies
• Attire allowance
• Company trips and vacations with team building activities
• Company birthday dinners/lunches
• Invitation to company’s events and parties
• Modern, stylish and spacious office
• Other benefits as set out by the Vietnam’s Law on Labour
Please send your application package to email: contact@hicorp.vn